Frequently asked
What everyone
asks us
And if your question is not here, just call: 0800 24 77 24. We would rather answer in person than in a form.
How quickly can I move in?
Today, in the best case. Every room is fully furnished and cleaned. If you call before 4 pm we usually show you the room the same evening, and if it fits you get the key straight after.
Do I need a debt-collection extract?
No. No extract from the debt collection register, no payslip, no reference letter, no application dossier. A valid ID and a phone number are enough. If you need a residence permit, you show us that as well.
How much is the deposit?
One month of rent, held in a rental deposit account at a bank. The money stays yours and is back in your account after handover. We keep nothing for administration. If the amount is too much in one go, tell us — we usually find a solution.
Can I register my official residence here?
Yes. All rooms are approved for official residence registration with the residents registration office of the City of Biel/Bienne — including weekly residence. You receive the necessary confirmation when signing the contract.
How quickly can I leave again?
You choose when signing: 14 or 30 days notice. On any date, not only at the end of the month. So you are not tied to anything.
What is included in the rent?
Heating, water and electricity, fast Wi-Fi and cleaning of the shared areas. Plus the complete furnishing and the equipped kitchen. One amount per month, nothing else.
Who else lives in the flat?
Adults who work or study. We do not group people by origin, religion, gender or way of life — but by everyday rhythm: who gets up early, who likes to cook, who needs quiet.
Can I speak French with you?
Yes. Biel is bilingual and so are we. German, French and English all work. You get the tenancy agreement in German or French, whichever you prefer.
Are pets allowed?
Cats and small dogs in some of our flats, provided the flatmates agree. Ask about it in your enquiry and we will only show you suitable rooms.
What does the agency cost?
Nothing. No agency fee, no processing fee, no charge for the contract. What you see is the whole price.
Fill in the form, today
The form is the fastest way: we get everything we need in one go and usually reply the same day. Send it before 4 pm and you will be standing in the room this evening.
View a room today